Support
Got a question? Check the FAQ below or send us a message.
Credits are Imagora's internal currency. You spend Credits each time you generate an image. The base cost depends on resolution: 1 Credit for Quick (0.5K), 2 for Standard (1K), 4 for High (2K), and 8 for Ultra (4K). If Web Search is enabled, +1 Credit is added per generation.
Higher resolution means more detail and larger file size. Quick (0.5K) is great for drafts and concepts. Standard (1K) works for most uses. High (2K) and Ultra (4K) are ideal for printing or when you need maximum detail.
This can happen due to a temporary issue with our AI provider. Your Credits are automatically returned when a generation fails. Try again in a moment.
Upload any JPG, PNG or WebP image (up to 10 MB), then describe what you want to change — for example, "remove the background" or "make it night time". The AI generates variations of your edit.
Yes, including commercial use, as long as your use complies with applicable laws and model/provider terms.
No. Credits never expire and remain on your account until you use them.
Unfortunately, images are not stored on our servers. Once you close or navigate away, they cannot be recovered. We show a warning before you leave the page.
This is rare, but if it happens, your Credits should be returned automatically within a few minutes. If they're not, contact our support and we'll resolve it.
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